Step by step


  1. Register as a Kim Soo Wholesale client, approval will be confirmed within 48 hours.
  2. Browse the Kim Soo Wholesale catalogue with the option to add to wishlist or add to draft order where minimum spends equals 20,000,000 IDR.
  3. Submit draft order which will be emailed through to the Kim Soo Wholesale Logistics Manager, Matt Ripley.
  4. Matt will contact you via email within 24 hours to discuss your order in more detail, confirm variations, quantities, lead times and minimum spend.
  5. Once order details are confirmed an invoice will be prepared and sent through to you where we will require a 50% deposit in order to begin production.
  6. While production is in process, it is the clients responsibility to organise and liaise with their preferred shipping logistics partner.
  7. Upon order completion, the remaining 50% balance is required prior to your selected shipping partner picking up your order.
  8. Once full payment is confirmed, Matt will then liaise with your shipping partner to organise pick-up.

Shipping


As per our terms and conditions, we don’t include shipping or any delivery on client wholesale orders. Those of our clients who aren’t shipping via sea (LCL or FCL shipping) more often than not use their own Business DHL or TNT account. Rates that are quoted out of your home country are generally more competitive than what we can achieve out of Indonesia. Our clients' cargo companies are responsible for packing orders, as some items may need to be crated for shipping. If you have any queries about shipping or simply need some advice, please don’t hesitate to contact Matt Ripley via the contact page.

Orders


The minimum spend on all Kim Soo wholesale orders is 20.000.000 IDR. At first you will be creating a draft enquiry order, which will then be emailed through to our Wholesale Logistics Manager, Matt, to further liaise with you. Matt will discuss colour and style variations with you, quantities, lead times and pricing in order to make sure that you’re getting the most value out of your wholesale order.

Product


Our wholesale catalogue to date has over 200 products available spanning ceramics, textiles, lighting and everything in between. Often handcrafted and always sourced from across the Indonesian Archipelago, our finely honed edit captures the incredible craftsmanship of our island home while celebrating people, places and things with soul.

FAQ's


 

Do you ship my order?

 
 

How long will my order take/ what is in stock?

 
 

How can I pay for my order?

 
 

What are the minimums per item?

 
 

What is the wholesale discount from the retail price you offer in Kim Soo?

 
 

Can I track my order?

 
 

Do you do custom orders?

 
 

When do I pay for my order?

 
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